🍸 The #1 Trait To Look For When Hiring

And the thing guests shouldn't have to do...

Happy Monday, Hospitality Ninjas. 🥷 

Every week we share more than a dozen tips, tactics, and frameworks to help you level up your team’s service and train a crew of ninja level servers.

But I know life is busy — so I convinced our team to curate the top resources for you every single Monday.

No need for mindless social scrolling. 🍸

And here’s our newest YouTube video from last week as well:

See you Friday,

Mike Romaine

Chief Email Ninja at The Restaurant Launch (TRL)

PS — On Tuesday, June 2nd, we’re hosting a free LIVE masterclass breaking down:

  • Why your team isn’t selling â€” and how to shift their mindset

  • Why most upsells fall flat — and what great servers do instead

  • Why training isn't enough â€” and what real coaching looks like

PPS — The restaurants we work with become the gold standard.

  • Servers carry themselves with confidence.

  • Guests can’t stop talking about the experience.

  • And the owner’s name? It carries weight.