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- 🍸 TRL Weekly: Start With A Compliment
🍸 TRL Weekly: Start With A Compliment
Your weekly lesson and tactical reminders inside.
Happy Sunday, future server/bartender millionaire.
In today’s lesson Brandon teaches us how to start off each of our tables with a compliment.
Quick, simple, and extremely effective.
Today at a Glance:
Weekly Lesson: Start With A Compliment
Tactical Reminders: Your Video Lessons
🍸 Weekly Lesson:
Start With A Compliment
I wish someone told me this when I first started serving.
You don’t always have to start with some BS opening line.
You can go over to the table, say “Hi!” and give them a quick compliment and they will love you forever.
The compliment doesn’t have to be fake…
9 times out of 10 there is at least 1 thing that someone is wearing or something about them that you genuinely like.
Just pick that one thing and say it!
Examples of ones I have said recently:
“Wow, your eyes are awesome!”
“Love the tattoos man.”
“Love that hat!”
“Sick shoes.”
“Nice watch!”
Make it simple.
Short and sweet.
Start with “Hi” and, if you want, tell them your name.
If they respond by talking more about it and they want to have a quick conversation, that is great!
Just ask them some more questions about that thing you complimented.
If they just say “Thanks” then you can get right into beverages: “May I offer you a beverage?”
Most of the time if it is a couple I will compliment the man at the table.
For obvious reasons I shouldn’t have to explain, but I guess I will…
If I were to compliment the female, the male would be mad at me because it comes across flirty to them.
Even if it's not flirty it can still easily come off that way in those situations.
I always force new servers to do this because it also forces them to say something different to every table!
It works on your awareness and your ability to stay PRESENT or in the moment at all times.
This is a crucial skill to have if you are going to be a great server.
🚀 Tactical Reminders:
Subtle Changes - How to offer beverages -
Video Lesson: Click here.
Writing Down Orders - Derek’s Writing VS Memorizing! -
Video Lesson: Click here.
Server VS Order Taker!- Jess - Server VS Order Taker -
Video Lesson: Click here.
That’s all for week fifteen.
See you next week,
The Restaurant Launch Team