🍸 TRL Weekly: How To Approach Your Tables

Your weekly lesson and tactical reminders inside.

October 06, 2024

Happy Sunday, future server/bartender millionaire.

In today’s lesson Brandon is teaching us how to approach our tables by just saying “Hi!”

Our Last Three Lessons:

You can read the rest of the past weekly lessons here.

Most servers feel like they HAVE to say their opening line to every single table.

I am here to change that.

Your next table, I want you to just say “Hi!” with enthusiasm.

I guarantee that they will say “Hi, how are you?” or just start ordering and asking for things that they want.

If they say nothing, then you ask them “May I offer you a beverage?”.

You have to have a big smile and enthusiasm in order to pull this off, but I have faith in you.

The reason I teach a lot of servers this “Hi!” method is because it forces you to be unique and authentic to every single table.

I will also list some options that I commonly use to make my “script” become an “authentic dialog” with these guests.

Option 1 - “Hi! I’m Brandon. Oh wow I love that shirt!”

Option 2 - “Hi! Welcome! What are we thinking…?”

Option 3 - “Hi everyone!” and then operate on the fly.

Here are some examples:

→ If they order something, take their order.

You should know how to do this part.

→ If they say nothing and let you talk, tell them your name and offer to start them off with a beverage.

“Hi everyone… I am Brandon, may I start you all off with a beverage?”

→ If they are not ready with a beverage order, then list some options for them

“Mocktails, cocktails, beer, wine, soda?”

→ If they are not ready with a beverage order you can also ask a question.

“What do you usually go for?”

That’s all for week twenty eight.

See you next week,

The Restaurant Launch Team